All Systems Operational
Enterprise Operational
Managed PKI For SSL Console ? Operational
API VICE2 Operational
CWS - Complete Website Security Console ? Operational
CIC - Certificate Intelligence Center ? Operational
SAS - Secure App Service ? Operational
API - Secure App Service ? Operational
WAF/DDOS Operational
Partners Operational
SOAP API ? Operational
REST API (Encryption Everywhere) Operational
Developer Portal Operational
Partner Portal ? Operational
End User Portal Operational
Managed PKI (User Authentication) Operational
MPKI8 Operational
MPKI7 ? Operational
CI+ platform Operational
Symantec Trust Center ? Operational
Online Certificate Status Protocol (OCSP) ? Operational
Code Signing Timestamp Service Operational
Light Enterprise ? Operational
Gatekeeper Operational
CPKI Operational
DSS-Engine Production ? Operational
DSS-Engine Staging ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
DigiCert Maintenance Window Jul 19, 07:00-09:00 UTC
On 2020-07-19 from 07:00 to 9:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Website Security Support
Posted on Jul 9, 21:56 UTC
DigiCert Maintenance Window Aug 9, 08:00-10:00 UTC
On 2020-08-09 from 08:00 to 10:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Website Security Support
Posted on Jan 31, 18:52 UTC
DigiCert Maintenance Window Sep 13, 08:00-10:00 UTC
On 2020-09-13 from 08:00 to 10:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Website Security Support
Posted on Jan 31, 18:52 UTC
DigiCert Maintenance Window Oct 4, 08:00-10:00 UTC
On 2020-10-04 from 08:00 to 10:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Website Security Support
Posted on Jan 31, 18:53 UTC
DigiCert Maintenance Window Nov 8, 08:00-10:00 UTC
On 2020-11-08 from 08:00 to 10:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Website Security Support
Posted on Jan 31, 18:54 UTC
DigiCert Maintenance Window Dec 6, 08:00-10:00 UTC
On 2020-12-06 from 08:00 to 10:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Website Security Support
Posted on Jan 31, 18:55 UTC
Past Incidents
Jul 13, 2020

No incidents reported today.

Jul 12, 2020
Completed - The scheduled maintenance has been completed.
Jul 12, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 07:02 UTC
Scheduled - On 2020-07-12 from 07:00 to 9:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

If you have any questions please feel free to reach out to us:

Telephone: Call us

Chat: Chat with us

Email: Message us

DigiCert Website Security Support
Apr 28, 20:40 UTC
Jul 11, 2020

No incidents reported.

Jul 10, 2020

No incidents reported.

Jul 9, 2020
Resolved - This incident has been resolved.
Jul 9, 18:48 UTC
Update - We are currently experiencing a technical problem with our 3rd party Live Agent Chat Service system and are working to with our vendor to resolve the issue as quickly as possible. Live Chat customer support will be unavailable during this time.

While we work to restore access to our Live Agent Chat Service, you can contact us through:

English Tech Support: Chat Link
English Order Processing Support: Chat Link

Chinese Tech Support: Chat Link
Chinese Order Processing Support: Chat Link

We apologize for any inconvenience this may cause you.

DigiCert Website Security Support

**

現在、チャットサービにおけるテクニカル面での問題が確認されており、復旧にむけて調査を進めています。
チャットサービスは現在お使いいただくことができませんので、お手数ではございますがお電話もしくはEメールでお問い合わせいただきますようお願い申し上げます。

復旧作業が完了するまではお手数ですが下記のリンクからチャットへアクセスいただきますようお願いいたします:

インスタレーションまたは技術サポートに関する チャット: チャットのリンク
認証、オーダーステータスに関する チャット: チャットのリンク

ご不便をお掛けして大変申し訳ございません。
デジサートウェブサイトセキュリティサポート
Jul 9, 05:02 UTC
Identified - We are currently experiencing a technical problem with our 3rd party Live Agent Chat Service system and are working to with our vendor to resolve the issue as quickly as possible. Live Chat customer support will be unavailable during this time.

While we work to restore access to our Live Agent Chat Service, you can contact us through:

English Tech Support: Chat Link
English Order Processing Support: Chat Link

Chinese Tech Support: Chat Link
Chinese Order Processing Support: Chat Link

We apologize for any inconvenience this may cause you.

DigiCert Website Security Support

**

現在、チャットサービにおけるテクニカル面での問題が確認されており、復旧にむけて調査を進めています。
チャットサービスは現在お使いいただくことができませんので、お手数ではございますがお電話もしくはEメールでお問い合わせいただきますようお願い申し上げます。
Telephone: Call us

インスタレーションまたは技術サポートに関する チャット: チャットのリンク
認証、オーダーステータスに関する チャット: チャットのリンク
Jul 9, 04:59 UTC
Jul 8, 2020
Resolved - This incident has been resolved.
Jul 8, 12:00 UTC
Identified - We are currently experiencing a technical problem with our 3rd party Live Agent Chat Service system and are working to with our vendor to resolve the issue as quickly as possible. Live Chat customer support will be unavailable during this time.

While we work to restore access to our Live Agent Chat Service, you can contact us through:

Telephone: Call us

Email: Message us

We apologize for any inconvenience this may cause you.

DigiCert Website Security Support
Jul 8, 08:04 UTC
Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.