Monitoring - The issue with our third party ISP outage has been resolved. We activated our secondary route and are monitoring the network.
Nov 1, 18:50 UTC
Update - We are continuing to work on a fix for this issue.
Nov 1, 18:24 UTC
Identified - We are experiencing ISP issues and working, as a matter of priority, with the third party to resolve the issue. Apologies for the inconvenience.
Nov 1, 18:20 UTC
Update - We are continuing to investigate this issue.
Nov 1, 18:17 UTC
Update - We are continuing to investigate this issue.
Nov 1, 18:16 UTC
Investigating - We are currently experiencing a technical problem with our Certificate Management Portals system and are working to resolve the issue as quickly as possible.

We are tracking this issue under Case# 01636268

While we work to restore access to our Certificate Management Portals, you can contact us through:

Telephone: Call us

Chat: Chat with us

Email: Message us

We apologize for any inconvenience this may cause you.

DigiCert Website Security Support
Nov 1, 18:00 UTC
Enterprise Operational
Managed PKI For SSL Console ? Operational
API VICE2 Operational
CWS - Complete Website Security Console ? Operational
CIC - Certificate Intelligence Center ? Operational
SAS - Secure App Service ? Operational
API - Secure App Service ? Operational
WAF/DDOS Operational
Partners Operational
SOAP API ? Operational
REST API (Encryption Everywhere) Operational
Developer Portal Operational
Partner Portal ? Operational
End User Portal Operational
Managed PKI (User Authentication) Operational
MPKI8 Operational
MPKI7 ? Operational
CI+ platform Operational
Symantec Trust Center ? Operational
Online Certificate Status Protocol (OCSP) ? Operational
Code Signing Timestamp Service Operational
Light Enterprise ? Operational
Gatekeeper Operational
CPKI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 13, 2019

No incidents reported today.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019
Completed - The scheduled maintenance has been completed.
Nov 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 08:00 UTC
Scheduled - [UPDATE - NEW DATE] - DigiCert has adjusted the maintenance window originally scheduled for November 3, 2019 to be preformed on a new date, November 9, 2019 from 08:00 to 11:00 UTC.

On November 9, 2019 from 08:00 to 11:00 UTC, DigiCert will be performing planned maintenance.

During this time, DigiCert services may be unavailable:

CertCentral
DigiCert website (digicert.com)
Certificate validation
Certificate issuance

DigiCert services will be restored as soon a maintenance is completed.

Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.

DigiCert Services API integrations
During maintenance, access to the DigiCert Services APIs will be spotty or non-existent. If you use the API for automated tasks, expect interruptions during this time.
Oct 30, 16:08 UTC
Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019
Resolved - This incident has been resolved.
Nov 1, 19:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 30, 13:07 UTC
Investigating - We are currently experiencing a technical problem with our Validation Services system and are working to resolve the issue as quickly as possible.

We are currently experiencing a delay on our validation services. All calls hitting this service will tend to be slower than normal.

We are tracking this issue under Case# 01626944

While we work to restore access to our Validation sytem, you can contact us through:

Telephone: Call us

Chat: Chat with us

Email: Message us

We apologize for any inconvenience this may cause you.

DigiCert Support
Oct 29, 11:46 UTC
Oct 31, 2019

No incidents reported.

Oct 30, 2019
Resolved - This incident has been resolved.
Oct 30, 23:50 UTC
Update - We are continuing to investigate this issue.
Oct 30, 23:11 UTC
Update - Multiple services affected (CWS, MPKI CRL MPKI8)
Oct 30, 23:09 UTC
Investigating - We are currently experiencing a technical problem with our Partner Portal & SOAP API system and are working to resolve the issue as quickly as possible.

This will impact all certificate life-cycle operations (New enrollments, renewals, replacements, cert pickups etc)

We are tracking this issue under Case# 01631671

While we work to restore access to our Partner Portal & SOAP API services, you can contact us through:

Telephone: Call us

Chat: Chat with us

Email: Message us

We apologize for any inconvenience this may cause you.

DigiCert Website Security Support
Oct 30, 22:54 UTC